Support

Need help with Drevo? Find answers below or reach out directly.

Frequently Asked Questions

Do I need an account?

No. Drevo has no accounts or sign-in. Your archive is stored on your device and synced through your own iCloud.

How do I get my family tree on another iPhone or iPad?

Sign in to the same iCloud account on both devices and install Drevo. Your archive syncs on its own. A large archive with many photos and recordings can take a while to appear.

How do I share my tree with a relative?

Go to Settings → Share with Family to create a .drevo file, then send it by Messages, Mail or AirDrop. When your relative opens it in Drevo, your family is added to their tree. Anyone with the file can see everything in it, and the sample family is not included.

How do I remove the sample family?

In Settings, turn off Show sample family. Once you've added people of your own, the switch moves to the ⋯ menu in the top corner of Settings. Anyone you added yourself stays.

Why wasn't my recording turned into text?

Drevo only transcribes on your device, so your device needs on-device speech recognition for the language of the recording. If it isn't available, your recording is still saved and you can write the story down instead.

Does the developer have a copy of my data?

No. Drevo has no server, so I can't see, restore or delete your archive. Read the Privacy Policy for the details.

Still need help?

Send me an email and I'll get back to you as soon as possible.

nadtoka.alexandr@gmail.com