Help & Support

Tap the + button on the main screen to open the new client form. Enter the client's name, contact details, and any notes you'd like to keep — then save. The client appears in your list right away.

You can also paste an Instagram profile link directly into the name field. My Clients will detect it automatically, display the username in the list, and let you open their Instagram page with a single tap right from the appointments view — handy for creators, stylists, or anyone who communicates with clients through Instagram.

Reminders are automatic — no extra steps needed. Simply create an appointment and set its date and time. My Clients will notify you 30 minutes before the appointment (or whichever interval you've chosen in Settings), so you're never caught off-guard.

There's no separate reminder toggle or manual scheduling. Just set the appointment time and the app takes care of the rest.

Yes — backups happen automatically. When iCloud is available on your device, My Clients stores a backup of your data in your personal iCloud account. No setup required.

This makes it easy to restore your client records after reinstalling the app, or to move to a new device without losing anything. You can also export and share a copy of your data directly from the app whenever you need it.

Premium unlocks the full My Clients experience with no interruptions:

Ad-free — use the app without any advertisements.
Detailed statistics — explore your business performance by month, year, or any custom date range you choose.
Expense tracking — log and monitor your expenses alongside client activity to get a complete picture of your business finances.

The free version covers all core features — client records, appointments, and basic stats. Premium is for those who want deeper insights and a distraction-free workspace.

If you've previously subscribed to Premium and need to restore it — for example after reinstalling the app or switching devices — here's how:

When the subscription prompt appears, look for the Restore Purchases link at the top of that screen. Tap it and your subscription will be restored automatically, as long as you're signed in with the same Apple ID used for the original purchase.

Yes — just hold (long-press) any appointment on the main screen to reveal a quick action menu. From there you can:

📲 Open Instagram — jumps straight to the client's profile if you've saved their Instagram link.
✏️ Edit record — update the client's details without opening the full profile.
📞 Call — dials the client's phone number immediately.
💬 Text — opens a new message to the client in your default messaging app.

Because all your client data is stored directly on your device — with no cloud server in between — My Clients needs enough free space to save and manage your records reliably. We recommend keeping at least 500 MB of free storage available on your phone at all times.

If your device runs low on space, the app may not be able to save new records or create backups correctly. You can check available storage in Settings → General → iPhone Storage on iOS, or Settings → Storage on Android.

Absolutely. Your client data never leaves your personal ecosystem — it is either stored locally on your device or synced to your own iCloud account, depending on your settings.

If you have iCloud sync enabled, data is backed up to your private iCloud account only — inaccessible to anyone else. If you prefer to keep everything fully local, simply disable iCloud sync and your data stays exclusively on your device.

In either case, no data is ever sent to our servers or shared with any third party. Your clients' information is yours alone.

For the full details, see our Privacy Policy.